How to Write a Review on Ebay for a Product I Purchased 60 Days Ago

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Oft asked questions virtually Feedback

1. When should I get out Feedback?
2. What should I consider before rating a seller's performance?
3. Why are buyers who receive unpaid item strikes allowed to leave Feedback?
4. Why are sellers allowed to leave simply positive Feedback for buyers?
5. What should I do if I have a problem with a heir-apparent?
   
6. How do I protect myself from buyers who don't follow eBay policies, and what is eBay doing to protect me?
   
7. Now that Mutual Feedback Withdrawal no longer exists, is it still possible for buyers to change or withdraw their Feedback?
   
8. I received unfair Feedback. Will y'all remove it?

1. When should I go out Feedback?
   Buyers and sellers should leave Feedback inside sixty days after the listing ends.
   • Sellers are encouraged to leave Feedback equally shortly as payment is received (or has cleared). That volition start the Feedback process off on a good note.
   
   
   • Buyers should wait to leave Feedback for sellers until later on they receive the item. If the detail doesn't arrive, the buyer should double-bank check the shipping time in the item description and contact the seller if the package is clearly late. If the seller sent a tracking number, the buyer should check with the carrier to see when the item should get in. It'due south important to accept these steps before leaving Feedback.
2. What should I consider before rating a seller'southward performance?
   In general, here's what you should be thinking about when leaving Feedback for a seller:
   • Did you get what yous were expecting, based on the item description?
   
   
   • Was the item packaged appropriately (to preclude damage during shipping)?
   
   
   • Did the seller ship the item within the timeframe indicated in the listing? (Remember that international shipments may exist subject to additional delays.)
   
   
   • Were the shipping and handling costs reasonable?
   
   
   • If you lot communicated with the seller, were your questions or concerns addressed? Did the seller reply inside a reasonable amount of fourth dimension?
   
   
3. Why are buyers who receive unpaid particular strikes immune to leave Feedback?
   Because we don't know when a buyer has actually paid, buyers are allowed to continue using eBay as they commonly would, and that includes leaving Feedback. However, eBay volition remove any neutral or negative Feedback left by the buyer in whatever of these cases:
   • The buyer doesn't respond to the unpaid item process.
   
   
   • The response indicates that the buyer isn't post-obit eBay guidelines (for case, the heir-apparent ended up purchasing the item somewhere else).
   
   
   • The heir-apparent ends up getting suspended for the unpaid particular or a different policy violation.
   
   
4. Why are sellers immune to leave but positive Feedback for buyers?
   Sellers used to be able to go out negative Feedback for buyers. Unfortunately, nosotros found that when buyers had bad experiences with sellers, they were often reluctant to get out neutral or negative Feedback out of fright that the seller would retaliate by leaving negative Feedback for them. And when buyers did receive unfair negative Feedback, they usually decreased their shopping on eBay. Overall, information technology became articulate that the fright of retaliatory negative Feedback fabricated it more difficult for good sellers to distinguish themselves from non-so-skilful sellers, and made the Feedback arrangement as a whole less reliable.
5. What should I practise if I have a problem with a buyer?
   If you experience a problem with a buyer please written report it to us using the seller reporting hub and nosotros'll follow upward.
6. How do I protect myself from buyers who don't follow eBay policies, and what is eBay doing to protect me?
   Specifying what types of buyers are allowed to purchase from y'all tin exist effective protection, so we encourage sellers to add buyer requirements to their listings. If you utilise Buy Information technology Now, you tin can also require buyers to pay immediately using PayPal.

   eBay is proactively educating buyers and taking action in cases of Feedback abuse. Nosotros also provide enhanced Feedback protection for unpaid items.

   See what else eBay is doing to protect sellers.

7. How that Mutual Feedback Withdrawal no longer exists, is information technology withal possible for buyers to modify or withdraw their Feedback?
   Yeah. Buyers can revise Feedback they've left for sellers in the case of a mistake. Unlike Mutual Feedback Withdrawal, buyers will be able to change the actual annotate itself, non just withdraw the rating.
8. I received unfair Feedback. Volition y'all remove information technology?
   eBay volition remove Feedback ratings and comments in certain limited situations. Delight see the Feedback Withdrawal and Removal page to review the guidelines for Feedback removal. If the Feedback you were left meets the guidelines, delight written report it to us.

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Source: https://pages.ebay.com/services/forum/changes.html

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